ARAVEY App - Support

ARAVEY App. Support

Last Updated: August 7, 2026

Operated by Prime Legacy Brand LLC

ARAVEY is operated by Prime Legacy Brand LLC, doing business as GRWNDED MNDS. We are committed to providing reliable support, clear communication, and responsible handling of user requests.

1. Contact Support

If you need help with the ARAVEY App, have questions, or are experiencing an issue, please contact us:

Email: grwnded@primelegacybrand.com

We aim to respond to all inquiries within a reasonable timeframe.

2. What We Can Help With

You can contact us for:

·       Account issues (login, access, errors)

·       Subscription or billing questions (if applicable)

·       Technical problems or bugs

·       Feedback or feature requests

·       Data access or deletion requests

·       General support

3. Account & Data Requests

If you would like to:

·       Delete your account

·       Request a copy of your data

·       Update your information

·       Exercise privacy rights under applicable laws

Please email us at:

grwnded@primelegacybrand.com

We will process requests in accordance with applicable privacy laws and our Privacy Policy.

4. Wellness Disclaimer

ARAVEY provides tools for mindfulness, grounding, and personal development.

ARAVEY is not a substitute for professional mental health care, medical treatment, or crisis intervention.

If you are experiencing emotional distress, mental health concerns, or an emergency, please contact:

·       A licensed mental health professional

·       Local emergency services

·       A crisis hotline available in your region

5. Reporting Issues

If you encounter:

·       Bugs or errors

·       Inappropriate content

·       Violations of Community Guidelines

·       Security concerns

·       Problems with app functionality

Please report them via email so we can review and take appropriate action.

6. Safety & Security

We take user safety seriously. If you believe your account has been compromised or you notice suspicious activity, contact us immediately.

We may request additional information to verify your identity before making account changes.

7. Limitations of Support

While we strive to assist with all issues, we may not be able to:

·       Recover deleted data

·       Provide support for modified or unauthorized versions of the app

·       Offer medical, legal, or therapeutic advice

·       Guarantee resolution timelines for complex technical issues

8. Updates to Support Policy

We may update this Support page as needed. Continued use of the ARAVEY App indicates acceptance of any updates.