Refund policy
RETURN AND REFUND POLICY
Pre-Order Policy Due to the nature of pre-order products all sales are final once your order has been placed and sent to print. Please review your order carefully before completing your purchase.
Damaged or Defective Items If your order arrives damaged or defective please contact us within 7 days of delivery at grwnded@primelegacybrand.com with:
- Your order number
- Photos of the damaged item
- Brief description of the issue
We will replace damaged items at no additional cost to you.
Cancellations Pre-orders may be cancelled within 24 hours of placement. After 24 hours orders cannot be cancelled as they have been submitted for production.
Digital Products All digital products including audio rituals and app subscriptions are non-refundable once accessed.
Exchanges We do not offer exchanges at this time.
Questions Contact us at grwnded@primelegacybrand.com Allow 2-3 business days for a response.
GRWNDED MNDS — Stay Rooted.