Refund policy
RETURN AND REFUND POLICY
Prime Legacy Brand LLC - GRWNDED MNDS - ARAVEY
Last updated: September 12, 2026
Pre-Order Policy Due to the nature of pre-order products all sales are final once your order has been placed and sent to print. Please review your order carefully before completing your purchase.
Damaged or Defective Items If your order arrives damaged or defective please contact us within 7 days of delivery at grwnded@primelegacybrand.com with:
- Your order number
- Photos of the damaged item
- Brief description of the issue
We will replace damaged items at no additional cost to you.
Cancellations Pre-orders may be cancelled within 24 hours of placement. After 24 hours orders cannot be cancelled as they have been submitted for production.
ARAVEY Pro Subscriptions
ARAVEY Pro subscriptions are purchased through the Apple App Store or Google Play. All refunds are handled by Apple or Google according to their own policies. We do not process these payments and cannot issue refunds directly.
To request a refund:
- Apple: visit reportaproblem.apple.com
- Google: visit play.google.com/store/account
You can cancel your subscription at any time through your App Store or Google Play account settings. Cancelling stops future charges; it does not refund the current billing period.
Deleting the ARAVEY app, or deleting your ARAVEY account, does not cancel your subscription.
Other Digital Products
Digital journals, downloadable audio, and other digital goods purchased directly from our online store are non-refundable once downloaded or accessed.
Exchanges We do not offer exchanges at this time.
Questions Contact us at grwnded@primelegacybrand.com Allow 2-3 business days for a response.
GRWNDED MNDS - Stay Rooted.